Data and Privacy

1. Data We Collect

• Account Information: email, name (if provided), subscription details.
• App Usage Data: scans, searches, and saved favorites.
• Optional Data: payment info (via secure providers like Stripe, Apple, or Google) if you subscribe to Guava+.

We do not sell your data to third parties.

2. How We Use Data

• To provide core app functions (scanning, nutrition and price scores, store comparisons).
• To improve features, performance, and recommendations.
• To process subscriptions and payments securely.

3. Your Rights

You are always in control of your data:

• Instant Anonymization: At any time, you may request that your account be anonymized. This removes all personal identifiers (name, email, payment details) while keeping non-identifiable usage data for analytics.
• Full Deletion: Within 1 year of your request, all associated data (including anonymized usage records) will be permanently deleted from our systems and backups.

4. Retention Policy

• Active accounts: Data is retained as long as your account is in use.
• Cancelled or deleted accounts: Data is anonymized instantly upon request, then fully erased within 12 months.
• Legal and compliance: Some payment records may be retained for tax or regulatory reasons but remain separated from your personal identifiers.

5. Security

• All data is encrypted in transit and at rest.
• Payments are processed through trusted third-party providers; Guava does not store credit card numbers.

6. Contact Us

For data requests, anonymization, or deletion, email Guava Data Support at hello@journeyfoods.com.